Cancellation Policy

Effective Date: July 10, 2025

1. Order Cancellation Window

You may request cancellation of your order within 12 hours of placing it, or before the product has been dispatched — whichever is earlier. Once the order is shipped, cancellations are not possible.

2. How to Cancel an Order

To cancel your order, please email us at support@botanibestie.com or call us at +91‑8604243786 with your order number and contact details.

3. Refund for Cancelled Orders

If your order is eligible for cancellation and payment has already been made, the full amount will be refunded to the original payment method within 5–10 working days.

4. Non-Cancellable Items

5. Partial Cancellations

Partial cancellations (cancelling individual products from combo offers) are not supported at this time.

6. Policy Updates

Botani Bestie reserves the right to update or amend this policy at any time without prior notice. The updated policy will be effective immediately upon posting on this page.

7. Need Help?