Terms and Conditions

Effective Date: July 10, 2025

1. Introduction

Welcome to Botani Bestie LLP. These Terms and Conditions ("Terms") govern your use of our website (https://botanibestie.com) and the purchase of any products offered. By accessing or using our website, you agree to be bound by these Terms. Please read them carefully before using our services.

2. Eligibility

You must be at least 18 years old to use this website or place an order. By using this site, you confirm that you meet the eligibility criteria.

3. Product Information

We take great care to display product descriptions, images, and pricing accurately. However, there may be minor variations due to lighting, screen settings, or raw ingredient differences. We reserve the right to update product details without prior notice.

4. Orders & Payment

• All orders are subject to acceptance and availability.
• Prices are listed in INR and inclusive of applicable taxes unless stated otherwise.
• We accept payments via secure gateways. We do not store any payment card details.

5. Shipping & Delivery

Orders are typically dispatched within 1–3 business days. Estimated delivery timelines will be provided at checkout. Delays due to courier or regional factors are beyond our control.

6. Returns & Cancellations

• Returns are accepted within 7 days of delivery only if the product is unused, sealed, and in original condition.
• We do not accept returns for used/opened products unless there is a defect or damage.
• Cancellations must be made before shipment. Contact our support team promptly.

7. Intellectual Property

All content on the website, including images, logos, trademarks, text, and graphics, are the intellectual property of Botani Bestie LLP. Unauthorized use or reproduction is strictly prohibited.

8. User Conduct

Users agree not to misuse the website for any unlawful or harmful activity. Impersonation, fraud, harassment, or misuse of site content will result in account suspension and possible legal action.

9. Disclaimer of Warranties

All products are provided "as is" without guarantees. While we ensure the highest quality in formulation and packaging, we disclaim all warranties—express or implied—regarding merchantability or fitness for a particular purpose. Users are responsible for reading ingredient labels and performing patch tests.

10. Limitation of Liability

Botani Bestie LLP shall not be liable for indirect, incidental, or consequential damages arising from product use, delays, or service interruptions. Our total liability will be limited to the amount paid by you for the specific order.

11. Governing Law & Jurisdiction

These Terms are governed by the laws of India. Any disputes will be subject to the jurisdiction of courts in Uttar Pradesh, India.

12. Updates to Terms

We reserve the right to modify these Terms at any time. Changes will be posted here. Your continued use of the website signifies your acceptance of the revised terms.

13. Contact Us

• Company: Botani Bestie LLP
• Email: support@botanibestie.com
• Phone: +91‑8604243786